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Hoar Cross Hall Spa Deals: What Changed Under Hiddenwell

By the Carefree Retreat team

Updated 2026

Hoar Cross Hall Spa Deals: What Changed Under Hiddenwell
Photo: Church of the Holy Angels, Hoar Cross by Brian Deegan (CC BY-SA 2.0), via Geograph via Wikimedia Commons

If you have gone looking for Hoar Cross Hall spa deals recently and ended up on a website you did not recognise, that is not a redirect gone wrong. The old address, hoarcross.co.uk, now sends you to hiddenwell.com. The hall, the spa and the phone number are the same. The parent brand is not, and neither is the booking system, which matters more than a rebrand normally would because the packages have been restructured underneath it.

Here is what the estate actually offers now, what each package includes, and the thing almost every other page about this place leaves out: the Grade I building next door.

Hoar Cross Hall and Eden Hall in Nottinghamshire now sit under a group called Hiddenwell, alongside a third property, Ardencote Manor in Warwickshire. The group’s own history page still describes it as owning two properties, so the Warwickshire addition is recent enough that not every page has caught up.

For anyone hunting offers, the practical effect is that a lot of the deal pages, voucher listings and comparison articles still point at the old domain and the old package names. Check the date on anything you read, including the seasonal offers pages, and start from the group site rather than from a search result.

The two spa day packages

There are two day packages at Hoar Cross Hall and the difference between them is a treatment.

Serenity Spa Day. A 60 minute treatment from the Serenity Collection, full spa access including the outdoor Spa Terrace, and a three course lunch in the spa restaurant, Hugo’s. Check in from 8.30am, check out at 5.30pm.

Purity Spa Day. The same nine hours and the same full spa access with the Spa Terrace, a three course lunch in Hugo’s, plus access to the Wellness Suite, classes and outdoor activities. No treatment.

The nine hour window is the number worth holding on to. A lot of spa days elsewhere run five or six hours, and the difference between six and nine changes what you can realistically do. At Hoar Cross you can use the terrace in the morning, have a long lunch, take a class, sleep in the Snooze Room and still get back in the water before you leave.

If a treatment is the point of the trip, Serenity is the one. If the facilities are the point, Purity plus a separately booked treatment sometimes works out better, because it lets you choose from the full treatment list rather than the Serenity Collection. Ring and ask before you assume either way. The reservations line is 01283 576522.

What “full spa access” actually covers

This is where Hoar Cross earns its reputation, and the list is longer than most:

  • The outdoor Spa Terrace. Three warm spa pools, cold water therapy, fire pits, a juniper log sauna, a relax room, cabanas, loungers and a bar. It is included in every spa day and every spa stay, not sold as an upgrade, which is not the case everywhere.
  • Saltwater pool, with a starlit cave and heated poolside loungers.
  • Nordic Heat and Ice suite, saunas paired with cold showers.
  • Aqua massage area, including an arctic cold plunge pool and a kneipp foot bath.
  • The Sanctum, a warm pool with hanging pods, loungers and private double day beds.
  • The Snooze Room, heated water beds in silence, which is the single most underrated room in the building.
  • The Atrium, the Maker Lane cafe and the Parlour and Spa Boutique.
  • The Sound Sanctuary, an immersive soundscape room, which is the newest addition.

The grounds are part of it too. There is a shepherd’s hut bar and woodland walking on the estate, so a spa day here does not have to be spent entirely indoors, and in September and October that is a genuine advantage over a city spa.

A booking quirk worth knowing before you plan

Hiddenwell’s online booking system does not offer a child, junior or infant guest type on any experience at any of its properties. Whatever the written policy, you cannot add one online. If you were planning a family visit, or a mother and daughter day with someone under age, ring first rather than trying to book it yourself. Our mother and daughter spa day page covers venues that handle this more straightforwardly.

Dining is worth checking separately as well. The Ballroom holds two AA Rosettes and is the fine dining room; Hugo’s is the spa restaurant where the package lunches are served. They are not the same experience and the package lunch is the one included.

The Grade I building nobody mentions

Almost every article about this place describes the hall as a stately home and stops there. The more remarkable building is 200 metres away.

The hall itself is listed Grade II, entry number 1038508, first listed in April 1984. Historic England’s description is brief: “1862-71. Architect, Henry Clutton. Red brick with slate roof. Jacobean style.” Clutton was a serious architect, and the house has 48 chimneys, two turret water towers with ogee caps and weather vanes shaped as M and I for Meynell Ingram, but Grade II is the ordinary tier of listing.

The Church of Holy Angels, on the same lane, is Grade I, listed in March 1964. The official description is unusually direct about its quality: “1872-78. Architect: G. F. Bodley and one of his best works. Built by Mrs H. F. Meynell Ingram to commemorate her husband, Hugo Francis Meynell Ingram of Hoar Cross Hall.”

That sentence is the story of the whole estate in one line. Hugo Meynell Ingram spent ten years rebuilding the hall to celebrate his marriage to Emily Charlotte Wood, and died in May 1871 from a riding accident within months of its completion. Emily, who had no children and inherited everything, then commissioned Bodley to build the church as his memorial. The Lady Chapel was added in 1891 and the narthex in 1900. Inside are table tomb monuments to Hugo and to Emily herself.

It costs nothing to walk down and look at it, and it is a far better use of twenty minutes than a second circuit of the shop.

When to go, and how the offers work

Two structural things affect price at almost every UK country spa, and Hoar Cross is no exception.

Midweek is cheaper than weekend, and the gap is large. If your dates are flexible, a Tuesday or Wednesday is the single biggest saving available, larger than most promotional codes.

Twilight and evening packages are the other lever: shorter sessions, later start, much lower price, and at a spa this size a twilight session still gives you the terrace and the main pools. Our guide to twilight and evening spa packages covers how these are structured across UK spas.

Seasonal offers are published on the group’s own offers pages rather than through third party deal sites, and gift cards and e-vouchers are sold directly. Before you buy through an aggregator, check the direct price for the same date, because the package contents sometimes differ even when the name matches. Our page on spa break discount codes explains what to check.

If Staffordshire is not fixed, the sister property Eden Hall in Nottinghamshire is a day spa only, no rooms, and is a shorter drive from the East Midlands. Our regional round up of spa days in Staffordshire and Shropshire covers the alternatives within an hour.

Frequently asked questions

Is Hoar Cross Hall still open and who owns it now? Yes, it is open and operating normally. It is now part of a group called Hiddenwell, which also runs Eden Hall in Nottinghamshire and Ardencote Manor in Warwickshire. The old website address, hoarcross.co.uk, redirects to hiddenwell.com. The hall, the spa facilities and the reservations number, 01283 576522, are unchanged.

What is included in a Hoar Cross Hall spa day? Both day packages include full spa access, which covers the outdoor Spa Terrace, the saltwater pool, the Nordic Heat and Ice suite, the aqua massage area, the Sanctum and the Snooze Room, plus a three course lunch in Hugo’s. Check in is from 8.30am and check out is 5.30pm. The Serenity package adds a 60 minute treatment; the Purity package instead adds access to the Wellness Suite, classes and outdoor activities.

How do I find the best Hoar Cross Hall spa deals? Start on the group’s own offers pages rather than a deal aggregator, because the package contents can differ between the two even when the names match. Then move your dates: midweek is materially cheaper than weekend at every UK country spa, and a twilight or evening session is cheaper again while still including the terrace and the main pools.

Can children go to Hoar Cross Hall? The online booking system does not offer a child, junior or infant guest type on any Hiddenwell experience, so you cannot book one yourself. If you need to bring someone under age, phone the reservations line and ask rather than assuming, and have an alternative in mind.

How long is a spa day at Hoar Cross Hall? Nine hours, from 8.30am check in to 5.30pm check out, on both day packages. That is longer than the typical five or six hour UK spa day, which is worth factoring into any price comparison, because a cheaper day elsewhere can work out dearer per hour in the water.

Is Hoar Cross Hall worth visiting for the building? The hall is Grade II listed and was completed in 1871 to Henry Clutton’s designs, with a 114 foot Long Gallery and William Morris wallpaper still in place in the room now used as the Ballroom. The more significant building is the Church of Holy Angels on the same lane, which is Grade I and which Historic England calls one of G. F. Bodley’s best works. It was built by Emily Meynell Ingram as a memorial to her husband, who died months after the rebuilt hall was finished.

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